Privacy Policy

Last updated 6 November 2026

PropFolios is an app that reads the documents for your rental property and gets the figures for your tax return ready. It is made by the developer named as the seller on PropFolios' App Store listing (“we”, “us”). This policy explains what PropFolios does with your information and why.

What stays on your device

PropFolios reads documents in the folders you choose and keeps them there. When you drag a file in from Mail or Finder, or share it to PropFolios, the app copies it into the property folder you picked; the original stays where it was. PropFolios keeps its own notes about a folder in a small hidden .propfolio folder inside it.

What PropFolios works out from your documents — document types, dates, amounts, property details and the edits you make — is stored on your device.

Reading a document

In Settings you choose how documents are read: PropFolios AI or Local.

Local

Local reads documents on your device with a model you download from Hugging Face, or an Ollama model you already have installed. The document content is not sent to a processing service. Model searches and downloads request only public model information and files from huggingface.co and its file delivery service, without sending documents or personal information (they see your internet address, as any website does). The model author's terms apply to your use of that model.

PropFolios AI

Before PropFolios AI reads anything, the app asks your permission and says what is sent and who receives it. Nothing is sent unless you choose Allow; choose Use Local Instead and nothing is sent. Once you have allowed it, PropFolios AI is used until a Local model is ready. If Local can't read a document, the default setting asks before using PropFolios AI; you can turn that question off in Settings. Asking PropFolios AI for Key Figures also uses cloud processing.

With PropFolios AI, PropFolios first takes the text out of a document on your device (scanned documents are recognised on your device too). It then sends that text to PropFolios' processing service. The text is whatever is printed on the document, so it can include names, addresses, phone numbers, email addresses, amounts, dates and account, loan or policy numbers. If you paste, type or drop text or a picture into one of PropFolios' forms to fill it in, that is sent the same way.

• Our processing service runs on Amazon Web Services (AWS) servers in Sydney. Every request travels over an encrypted (HTTPS) connection. The service has the document read by DeepSeek's AI model and sends the result back to your device. It does not store the document text or the result. It keeps a short operational record of each request — when it arrived, what kind of request it was, whether it worked and how long it took — for 30 days, without any document content.
• The AI provider is DeepSeek (Hangzhou DeepSeek Artificial Intelligence Co., Ltd.). Its model reads the text and returns only the fields it found. DeepSeek processes and stores data in the People's Republic of China, and handles the content it receives under its own terms for business customers, which govern how long it is kept and what else it may be used for.
• Requests carry no account, name or device identifier. Like any internet service, the processing service sees your internet (IP) address while it answers; we don't record it.

By choosing Allow in the app, you agree to your document content being processed by our processing service and by DeepSeek as described here. If you aren't comfortable with that, use Local. Removing a folder from PropFolios stops it being read.

Sending information overseas

With PropFolios AI, the document content described above is disclosed to DeepSeek in the People's Republic of China. China's privacy laws differ from Australia's, and once DeepSeek has the content we can't make sure it is handled the way the Australian Privacy Principles require. By allowing PropFolios AI you consent to this disclosure on that basis. Local sends no document content anywhere.

iCloud

Your property records and what PropFolios has read from your documents sync between your devices through your own iCloud account, using Apple's private iCloud database. We can't see that data. You can turn iCloud off for PropFolios in your device settings.

Payments

PropFolios is free for a limited time. If we introduce paid features, Apple handles the payments and we never see your card details. PropFolios would check the App Store's signed record of your purchase on your device to decide what is unlocked. Apple gives us sales reports that don't identify you.

Other connections and permissions

• PropFolios may download public pages from ato.gov.au to check that the tax rules it refers to are still current. Nothing about you is sent beyond what any web request includes, such as your internet address.
• Some optional features ask for your permission first: Calendar and Reminders, for renewal reminders you choose to add, and the microphone with speech recognition, for dictation. Speech recognition is provided by Apple under Apple's privacy policy.
• PropFolios doesn't collect usage analytics. If that changes, we'll update this policy and the App Store privacy details first.
• If you choose to share analytics with app developers on your device, Apple may pass us crash reports that don't identify you.

This website

This website has no cookies, analytics or advertising. It loads its typeface from Google Fonts, so your browser's request (including your IP address) reaches Google under Google's privacy policy.

What we don't do

• We don't sell or rent your information, or share it for advertising.
• We don't track you across apps or websites.
• We don't connect to your bank.
• We don't lodge anything with the Australian Taxation Office.

Keeping or deleting your information

Because your information lives on your device and in your iCloud, you control it. Remove a folder from PropFolios, delete the app's data, or delete PropFolios' iCloud data in your device settings. Our processing service holds nothing to delete. The only information we hold about you is what you email us (see below). You can ask us what that is, or ask us to correct or delete it, by email.

If you email us

We use your email address and what you write to reply and to fix problems, and keep them only as long as we need to for that. We don't use them for marketing or share them, other than with the email service that carries them. Please don't send tax documents unless we ask.

Children

PropFolios is made for adults managing their own tax affairs, not for children.

Changes to this policy

If we change how PropFolios handles information, we'll update this page and its date before the change ships.

Contact and complaints

Questions or complaints: hello@propfolios.com.au. If you're not satisfied with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.